Description of the job
Job Description
Oversee and influence the service and culture of our dining operations. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team.
- Plan and execute all aspects of service delivery and oversee day-to-day operations.
- Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance.
- Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly.
- Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue.
- Maintain and champion the Auberge Resorts Collection culture.